Wednesday, January 2, 2008

Online Transaction Management - RELAY or Transaction Point?

Online Transaction management is a technology that is of great value to a broker or agent having several transactions. It reduces the amount stress related to the transaction and the time from contract to close. There are many features such as email notification of deadlines, document uploading, service ordering, and more.

It is important to choose the right software to perform your online transaction. So which software should you choose? Some software will offer you the benefits that you need for your transactions and the price range which you are comfortable with. I would like to discuss two programs and a few of the features that they offer.

Relay and Transaction Point both have some great features to offer. Both programs offer the feature of uploading your checklist/task list associated with each transaction. Each has the feature of due date alerts. You can receive emails daily that will keep you informed of the important tasks that need to be completed for that specific transaction. You can upload the specific documents that are associated with each transaction.

The broker or agent can choose who should see the progress of the transaction from listing to close.

One neat feature in Transaction Point is that you can send letters (customized or template) from the program itself. These can be welcome letters, reminder letters, touch point letters or whatever you choose to send. It gives you the merge fields and also converts it to a Word document. And you can save your own customized letters as future templates.

This is a great feature to have when dealing with multiple closings. There are some other benefits that both programs offer.

Relay offers integration with Zip Forms, while Transaction Point offer integration with Zip Forms and Agent Office.

Relay offers a 2 - 3 screen shot of your task lists while Transaction Point offers a one screen shot. You have the header and footer located on the screen while scrolling through the one page of task list - no matter how long it is.

Did you know that you can access TransactionPoint through the Listings and Sales module of AgentOffice?

For those using AgentOffice that is a great tool to have a seamless integration, so you will not have to switch from one program to the next.

So whether you choose RELAY or TransactionPoint, both programs are a wonderful help to a broker or agent looking to simplify the OTM process!

Roxanne Tidmore, NAR Certified REPA

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